Terms & Conditions

Terms & Conditions

Cost Adjustment

The prices quoted are based upon the current costs of labour employed under the Cement and Concrete Products Award, raw materials and statutory obligations and are subject to cost adjustment. Our prices do not include any provisions for site or other allowances or overaward payments, other than any that are being paid to our employees at the time of quotation, or any work outside our normal working hours.

Acceptance Of Offer

This offer will lapse if not accepted within 45 days.

Commencement of work by us at the client’s request will constitute a full acceptance of our offer including these conditions.

Where the Client wishes to place a partial order, we reserve the right to adjust the unit prices for those items accordingly. If accepted by SVC, such partial orders will be treated as a variation and will be subject to these Conditions of Sale.

Payment Conditions

Property in goods does not pass until payment is made. We may recover any goods not paid for within 45 days of delivery and charge our costs of doing so as a variation.

Credit terms are only available to clients who have previously established a credit account which remains current.

All credit accounts are to be paid on a “NETT 30 DAYS” basis. This means that payment is to be received within 30 days of the end of the month during which the goods or services were supplied.

Other clients may be required to lodge payment with their acceptance of this offer.

All payments are to be free of deductions for retention, liquidated damages, counter claims or any other offset amounts but shall include cost adjustments where appropriate.

Where work has been performed to an agreed schedule but is not able to be delivered, interim invoices will be forwarded to the client for work performed. These invoices will be valued at 90% of the work done and are to be paid on a “NETT 30 DAYS” basis. The balance of the value of the work will be invoiced during the month of delivery.

In the event that the processing of a payment by cheque or otherwise attracts additional bank charges, collection fees or other expenses, the Client is to reimburse SVC for those additional expenses

Product Variations

The prices quoted are based upon the drawings, specifications, bills of quantities or nominated quantities detailed in our offer.

In the event that the client requires variations to be made to any of the same after the date of quotation, the quoted prices are to be adjusted accordingly.

All dimensions are to be provided by the client. No allowance has been made to take site measurements.

If shop drawings are required by the Client, the Client will provide all dimensions, drawings and other information necessary for their preparation.

We reserve the right to submit shop drawings for approval by the Client.

The Client shall check the details and dimensions shown on any shop drawings submitted for approval and return same signed as approved and correct for manufacture or amended as required for resubmission.

All moulds and their designs remain our property.

Delivery Schedules

Acceptance for manufacture will be deemed on acceptance of order or, if shop drawings or samples are required, on acceptance of shop drawing or sample.

Where Goods Are Supplied Ex Works

The goods will be deemed to have been accepted when they have been placed upon the clients acceptable vehicle and any lifting devices have been detached.

Where Goods Are Supplied FOG Site

The goods will be deemed to have been accepted when they have been placed on the ground and any lifting devices have been detached. When requested to do so by our driver, the Client is to provide a licensed crane chaser or chasers as necessary for the safe unloading of the vehicle.

Where Goods Are Supplied FOT Site

Goods will be delivered to the job site at the kerb alignment and the costs of unloading are to be borne by the Client. The goods will be deemed to have been accepted by the Client on the attachment of a lifting device.

Movement On Site

The delivery vehicle will only enter the site to facilitate unloading at the Client’s sole risk and responsibility and at the absolute discretion of the driver.

The provision of clear access and firm standing are absolute prerequisites to site entry. In the event that the Client or his Agent are not in attendance at the site when the goods are delivered, S.V.C reserves the right to unload the goods and will not be responsible for any sub-sequent claims of any nature.

Our offer allows for delivery vehicles to be on site for up to one hour per full load. Additional on site time will be charged at the rates detailed in the quotation or the rate current at the time of delivery.

These products are offered on the basis they will be correctly installed by competent persons using appropriate materials

Return Of Goods

No returns will be accepted without the prior written authorisation of SVC.

Standard stock products will only be accepted if the goods are in first class condition in SVC’s sole judgement.

Custom cast products or standard stock items which have been modified to suit a Clients purpose or products which have been purchased specifically to complete a Clients order are not returnable.

Clients will be required to pay a handling fee to cover the expense of servicing any goods accepted for return.

Suspension Or Termination

We reserve the right to suspend or terminate the work in the event that:

The Client fails to carry out or, in our opinion, becomes unable to comply with any of the terms or conditions of this offer; or

The Client has an order made or resolution passed for its winding up, is placed under official management, has an inspector appointed to investigate its affairs, has a receiver and/or manager appointed, becomes unable to pay its debts within the meaning of that expression in Section 589(4) of the Corporations Law or any later provision of that or any succeeding Law having the same effect or fails to pay or compound for a debt exceeding $1000 to a creditor within 3 weeks of being served a demand by that creditor or enters into any composition or arrangement with its creditors generally or any class thereof; or

The client has a distress or execution levied upon or against or in relation to any of the Client’s assets or undertakings or any encumbrancer takes possession of the whole or any part of the Client’s assets or undertakings.

Completion dates will be extended by the time lost during any suspension period and all costs and expenses incurred as a result of any suspension or termination shall be reimbursed by the Client.

The Client’s acceptance of this offer cannot be cancelled without our consent . The Client undertakes to reimburse SVC for all work done and all expenses incurred as a consequence of the placement and cancellation of any order.

Formal Agreement

Should either party require a formal contract, the format is to be agreed between the parties and in the event that the parties agree to adopt a specific contract format, the terms of the contract are to include the provisions contained in these conditions.

Financial Guarantees

We reserve the right to require that reasonable financial guarantees or arrangements suitable to us are entered into by the Client for any or all amounts due or liable to become due to us subsequent to the acceptance of this offer.