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Quality of our Processes, Products & Services

Quality of our Processes, Products & Services

ISO 9001

SVC is officially certified against the ISO 9001 Quality Management System. This globally recognised standard is only awarded to highly efficient organisations that make a commitment to continual improvement.

At SVC, we’ve taken on many steps to improve our operations and optimise the way our business progresses into the future. We are incredibly proud of this achievement, which was made possible by the outstanding, combined team effort from all our employees at SVC.

What does this mean for you?

As a customer of SVC, you can trust and rely on us for efficiency, professionalism and the supply of high-performing products that will only continue to improve in quality.

We encourage any and all feedback on our product and service offerings, and are devoted to providing the highest standard of quality to our valuable customer base.

Commitment to Service

SVC’s strong management team is characterised by long periods of service and industry expertise. Our team is committed to the ongoing development of product and service standards. We achieve consistent repeatability of quality outcomes due to the benefits gained from decades of experience.

Auditing

The processes used at our manufacturing facilities have been progressively refined and are continuously monitored to achieve the high standards of quality and consistency sought by us and our customers. Our processes are audited regularly under the supervision of our HSEQ Officer and our External Auditors to ensure alignment with ISO 9001:2015 Quality Management Systems requirements. Monitoring and measurement criteria include ‘product and services release’, ‘control of non-conforming product’ and ‘design & development’.

Our auditing system provides us the flexibility to adopt customer-specific product quality processes where required. We offer this flexibility to all our customers.

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